State Farm® Insurance Agent Sha Tichenor

"It’s a wonderful place for all things insurance. It feels like doing business with family members. They truly care about you here and I recommend it to any and everyone"

"This is the worst agent I've even heard about let alone used the amount of times I tried calling only to get no answer even had other agents call and they end up saying "huh that's weird someone should be there" every problem I had be it with understanding my policy or just getting help to use my policy I got talked down to like I'm some child and told any issues I had were my fault because "they don't make mistakes" apparently "changes" were made to my policy that i didn't agree to that caused me to have to pay over $1,000 and every time I tried calling the once a week that I'd get through I'd be told "I don't know what you mean" or "we had some changes recently so that's probably what your issue is" without saying what the changes are that caused my issues it seems like no one there actually knows what their doing and it's ran by someone who thinks they can do whatever they want and talk to people how ever they want maybe they need to get off their power trip and just do their job or find another one that better fits them like a preschool teacher so their false superiority complex can actually find some use in short if you use this agent be prepared to have to figure everything little detail out yourself or get another agent to help you out anyway and receive absolutely no respect and probably get lied to in order to help their pockets grow"

"Baylee was great to talk to! She had me feeling confident after our phone call and made this experience extremely easy!!"

"Baylee was so so helpful! I called in with questions and she explained everything to me in a way I understood. She helped me realize what my currents needs were and helped insure those needs! I would highly recommend Baylee to anyone!"

"Baylee was fantastic! Very knowledgeable and patient with me, really appreciate her service. If you have any insurance needs make sure to ask for her!"

"Baylee is fantastic, super helpful and very knowledgeable!! Keep up the great work!!"

"Sha Tichnor State Farm has the worse customer service of any State Farm office I have ever been with. They pick and choose if they will answer your phone call. The agent has promised gift cards in the past that she never sent out when I informed them that the customer service was getting really bad. They flat out don’t care. You can never speak with your agent they are incompetent and I will no longer be a customer real soon."

"I love your staff and your company"

"I appreciate the family oriented customer service that Niyah and the team provides. My car was stolen and during the entire process they were my support especially when I just needed to vent. They listen attentively and address all questions and concerns with genuine care. I’m so happy to be with this office and highly recommend Niyah and the team."

"Very polite, attentive Iistener, very informative , and displayed the character of a true Professional 👍"

"I was with USAA for over 15 plus years. State Farm was cheaper and with better customer service. I switch over EVERYTHING. (Car and homeowner) Anytime I have a question or concern I call Sha Tichenor and her team, they always reinsure me that everything will be OK. Hands down best customer service I ever had. I’ll give them 6 stars if I could!"

"I eventually had to switch to another insurance company but this office was great and super helpful! If it weren't for homeowners insurance and a move I'd still be with them."

"Sha Tichenor and her staff are simply AMAZING!! They are professional and go over and beyond to ensure your coverage is appropriate for your needs. I can’t say enough about my experience! I’m am beyond satisfied!!"

"The company has been so helpful and I really appreciate everything that they have done and Makalia was very professional and did a fantastic job and I really appreciate it. Thank You"

"Makiya Everett! Thank you so much for taking care of this! I appreciate all your help with this matter! It’s so nice to have you as my agent! You are a caring, thoughtful and professional person! Qualities that are hard to come by these days! Thank you again and have a great day!"

"I was pleased with my service I received with the agent and staff. Thank you Sha"

"Excelente"

"State Farm is the best car insurance around. 5+ years and it shows they value me as a customer. My rates continue to drop and beats every competition. Not every agent provides quality customer service and will keep you informed of new discounts available BUT Sha Tichenor and her staff do a wonderful job. When they call its always a pleasure and gives me peace of mind my agent is working to keep my rates competitive 🙂"

"Great agent, great staff."

"The best agent to have."

"Sha and Sherri were very helpful in getting me and my daughter set up for insurance, along with all the information I needed. Very professional and had a great attitude the entire time."

"Knowledgeable, attentive and quickly responsive."

"Sha was awesome at providing the services that I needed. Check her out, she won’t fail you."

"Very knowledgeable and professional! I didn't feel pressured either. We'll be back!"

"Very professional service! Very friendly and made sure all my insurance need were met!"